Terms of Service

Last updated: May 9, 2026

Manatee Shirt is operated by Keepr Holdings LLC, a California limited liability company ("Keepr," "we," "us"). By creating an account, placing an order, or submitting a response through Manatee Shirt, you agree to these terms.

What Manatee Shirt does

Manatee Shirt helps a group manager collect t-shirt sizes and colors from group members, place a single combined order, and have the order produced and shipped. Production and shipping are handled by our fulfillment partner, Printful. Payments are processed by Stripe.

Accounts

• You must provide accurate information when signing up.
• You're responsible for activity that happens under your account.
• You must be at least 18, or have a parent/guardian's permission, to place orders.

Designs and content

You're responsible for the designs and any other content you upload. By uploading a design, you confirm that you own the rights to it or have permission to use it. You grant us a limited license to reproduce that design for the purpose of producing and delivering your order. We may refuse to print designs that infringe third-party rights, contain hate speech or graphic content, or otherwise violate Printful's content policy.

Pricing and payment

• Prices shown in the wizard and checkout are inclusive of our markup over Printful's base price; shipping and any applicable taxes are added at checkout.
• Free features (size collection, share links, dashboards) remain free unless this page says otherwise.
• You authorize us to charge the payment method you provide for the full order amount, including shipping and tax.

Production time and shipping

Custom orders are made on demand. Production takes 2–5 business days; more than half of orders ship within 3 business days. Shipping is in addition to production time. Estimates are not guarantees - Printful's stated production windows govern.

Changes, cancellations, and returns

• You can change or cancel an order before it enters production. Email us as soon as possible at [email protected].
• Once an order is in production, we cannot change or cancel it.
• Custom-printed items are made to order. We reprint or replace at no cost for print defects, wrong items shipped, transit damage, and lost packages reported within 30 days - see our full Refunds & Replacements policy for details and exclusions.

Acceptable use

You agree not to:

• Use the service to harass, defraud, or impersonate anyone.
• Upload designs that infringe intellectual property, contain hate speech, or violate the law.
• Attempt to breach security, reverse engineer the service, or disrupt other users' access.

We can suspend or terminate accounts that violate these rules, and refund or cancel pending orders.

Disclaimer

The service is provided "as is." To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted access or that the service will be error-free.

Limitation of liability

To the fullest extent permitted by law, Keepr Holdings LLC's total liability arising out of or related to the service is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, or consequential damages.

Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Sacramento County, California.

Changes to these terms

We may update these terms from time to time. The "Last updated" date will reflect the most recent version. Continued use of the service after changes means you accept them.

Contact

Keepr Holdings LLC
Orangevale, California
[email protected]